.app-shell{--background:#fdfdfd;--surface:#fdfdfd;--panel:#f5f5f5;--panel-strong:#ededed;--foreground:#0a0a0a;--muted:#5c5c5c;--subtle:#737373;--border:#ededed;--border-strong:#e0e0e0;--sidebar:#f5f5f5;background:var(--background);height:100dvh;color:var(--foreground);display:flex;overflow:hidden}.sidebar{width:var(--sidebar-width);min-width:var(--sidebar-width);background:var(--sidebar);border-right:1px solid var(--border);padding:var(--space-6) var(--space-3) var(--space-4);flex-direction:column;display:flex}.brand{padding:0 var(--space-3) var(--space-6);letter-spacing:-1.1px;align-items:center;gap:10px;font-size:25px;font-weight:600;display:flex}.brand-mark{background:var(--primary);color:var(--surface);letter-spacing:-1px;border-radius:11px;justify-content:center;align-items:center;width:34px;height:34px;font-size:26px;font-weight:600;line-height:1;display:inline-flex}.workspace-switch{margin:0 2px var(--space-8);border:1px solid var(--border);border-radius:var(--radius);background:var(--surface);align-items:center;gap:9px;padding:10px;display:flex;position:relative}.workspace-icon{background:var(--background);border:1px solid var(--border);border-radius:var(--radius-sm);width:31px;height:31px;color:var(--muted);flex-shrink:0;justify-content:center;align-items:center;display:flex}.workspace-text{flex:1;min-width:0}.workspace-text strong{text-overflow:ellipsis;white-space:nowrap;font-size:12px;display:block;overflow:hidden}.workspace-text small{color:var(--muted);font-size:12px}.workspace-switch select{opacity:0;cursor:pointer;width:100%;position:absolute;inset:0}.nav-label{color:var(--subtle);letter-spacing:1px;padding:0 var(--space-3);margin-bottom:10px;font-size:12px;font-weight:600}.nav-item{border-radius:var(--radius-sm);color:var(--muted);align-items:center;gap:11px;margin-bottom:5px;padding:10px 12px;font-size:13px;font-weight:500;display:flex}.nav-item:hover{background:var(--background);color:var(--foreground)}.nav-item.active{background:var(--primary-soft);color:var(--primary-text);font-weight:600}.nav-item svg{width:17px;height:17px}.nav-count{background:var(--surface);color:var(--primary-text);border-radius:4px;margin-left:auto;padding:1px 6px;font-size:12px}.sidebar-bottom{margin-top:auto}.assistant-card{margin:var(--space-5) 5px;padding:var(--space-3);border-radius:var(--radius);background:0 0;border:0;align-items:center;gap:10px;display:flex}.assistant-card strong{font-size:12px;display:block}.assistant-card small{color:var(--muted);font-size:12px}.online-dot{border-radius:var(--radius-full);background:var(--primary);width:6px;height:6px;margin-right:5px;display:inline-block}.profile{padding:var(--space-3) 7px;border-top:1px solid var(--border);align-items:center;gap:10px;display:flex}.profile strong{font-size:12px;display:block}.profile small{color:var(--muted);font-size:12px}.profile .btn{margin-left:auto}.app-main{flex-direction:column;flex:1;min-width:0;display:flex}.topbar{height:63px;min-height:63px;padding:0 var(--space-8);background:var(--surface);border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;display:flex}.breadcrumb{color:var(--muted);align-items:center;gap:10px;font-size:12px;display:flex}.breadcrumb strong{color:var(--foreground);font-weight:500}.top-actions{align-items:center;gap:14px;display:flex}.top-actions .separator{background:var(--border);width:1px;height:20px}.demo-pill{background:var(--amber-soft);color:var(--amber);border-radius:5px;align-items:center;gap:6px;padding:4px 8px;font-size:12px;display:inline-flex}.menu-button{display:none}.page{padding:var(--space-6) var(--space-8) var(--space-6);gap:var(--space-5);flex-direction:column;flex:1;min-height:0;display:flex;overflow:hidden}.page.scroll{overflow:auto}.page-heading{justify-content:space-between;align-items:center;gap:var(--space-4);display:flex}.page-heading p{color:var(--muted);margin-top:3px;font-size:13px}.heading-actions{align-items:center;gap:var(--space-2);display:flex}.card{border:0;border-bottom:1px solid var(--border);box-shadow:none;background:0 0;border-radius:0}.inbox-stats{border:0;border-bottom:1px solid var(--border);background:0 0;border-radius:0;gap:0;padding:4px 0;display:flex}.stat-inline{align-items:center;gap:var(--space-3);padding:var(--space-3) var(--space-4);box-shadow:none;border:0;border-right:1px solid var(--border);text-align:left;background:0 0;border-radius:0;flex:1;display:flex}.stat-inline:last-child{border-right:0}.stat-inline:hover{background:var(--background)}.stat-inline>div:last-child{flex-direction:column;gap:1px;display:flex}.stat-icon{background:var(--background);width:33px;height:33px;color:var(--muted);border-radius:9px;justify-content:center;align-items:center;display:flex}.stat-icon.green{background:var(--primary-soft);color:var(--primary)}.stat-icon.amber{background:var(--amber-soft);color:var(--amber)}.stat-icon.blue{background:var(--blue-soft);color:var(--blue)}.stat-inline strong{letter-spacing:-.5px;font-size:22px;font-weight:600}.stat-inline span{color:var(--muted);margin-left:0;font-size:12px}.inbox{border-radius:var(--radius);flex:1;grid-template-columns:310px minmax(300px,1fr) 268px;min-height:0;display:grid;overflow:hidden}.conversation-list{border-right:1px solid var(--border);flex-direction:column;min-height:0;display:flex}.list-toolbar{padding:var(--space-4) var(--space-4) var(--space-3)}.search{position:relative}.search svg{color:var(--subtle);position:absolute;top:11px;left:11px}.search .input{background:var(--background);border-color:var(--border);min-height:35px;padding-left:34px;font-size:12px}.filter-row{margin-top:var(--space-3);scrollbar-width:none;gap:5px;display:flex;overflow-x:auto}.filter-chip{color:var(--muted);white-space:nowrap;background:0 0;border:0;border-radius:5px;padding:5px 7px;font-size:12px}.filter-chip.selected{color:var(--primary-text);background:var(--primary-soft);font-weight:600}.list-label{padding:3px var(--space-4) 10px;color:var(--subtle);justify-content:space-between;font-size:12px;display:flex}.contact-scroll{flex:1;overflow:auto}.contact-row{border:0;border-bottom:1px solid var(--border);background:var(--surface);text-align:left;gap:11px;width:100%;min-height:98px;padding:16px 14px;display:flex;position:relative}.contact-row:hover{background:var(--background)}.contact-row.selected{background:var(--primary-soft)}.contact-row.selected:before{content:"";background:var(--primary);width:3px;position:absolute;top:0;bottom:0;left:0}.contact-content{flex:1;min-width:0}.contact-title{justify-content:space-between;align-items:center;gap:5px;margin-bottom:3px;display:flex}.contact-title strong{text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:600;overflow:hidden}.contact-title time{color:var(--muted);white-space:nowrap;font-size:12px}.contact-content p{color:var(--muted);white-space:nowrap;text-overflow:ellipsis;margin-bottom:7px;font-size:12px;overflow:hidden}.contact-bottom{justify-content:space-between;align-items:center;display:flex}.unread-dot{background:var(--amber);border-radius:var(--radius-full);width:6px;height:6px}.chat{background:var(--surface);flex-direction:column;min-width:0;min-height:0;display:flex}.chat-heading{padding:14px var(--space-5);border-bottom:1px solid var(--border);align-items:center;gap:10px;display:flex}.chat-heading strong{font-size:13px}.chat-heading p{color:var(--muted);font-size:12px}.chat-heading-actions{gap:5px;margin-left:auto;display:flex}.chat-heading .mobile-back{display:none}.chat-info{padding:9px var(--space-5);background:var(--primary-soft);color:var(--primary-text);border-bottom:1px solid var(--border);align-items:center;gap:8px;font-size:12px;display:flex}.chat-info.waiting{background:var(--amber-soft);color:var(--amber)}.chat-info.human{background:var(--blue-soft);color:var(--blue)}.chat-info button{margin-left:auto}.chat-messages{min-height:0;padding:var(--space-5);background:var(--background);gap:var(--space-4);flex-direction:column;flex:1;display:flex;overflow:auto}.date-divider{text-align:center;color:var(--muted);margin:0 0 var(--space-2);font-size:12px}.composer{padding:var(--space-3) var(--space-4) var(--space-4);border-top:1px solid var(--border)}.composer-tabs{gap:12px;margin-bottom:8px;display:flex}.composer-tabs button{color:var(--muted);background:0 0;border:0;padding:2px 0;font-size:12px}.composer-tabs button.active{color:var(--foreground);font-weight:600}.composer-box{border:1px solid var(--border-strong);border-radius:var(--radius-sm);overflow:hidden}.composer-box textarea{resize:none;background:var(--surface);border:0;outline:none;width:100%;min-height:55px;padding:10px 12px;font-size:12px}.composer-footer{justify-content:space-between;align-items:center;padding:0 8px 8px;display:flex}.composer-footer span{color:var(--subtle);font-size:12px}.composer-hint{color:var(--muted);margin-top:7px;font-size:12px}.customer-panel{border-left:1px solid var(--border);padding:var(--space-5) var(--space-4);overflow:auto}.panel-label{color:var(--muted);margin-bottom:var(--space-5);justify-content:space-between;align-items:center;font-size:12px;font-weight:550;display:flex}.customer-summary{text-align:center;flex-direction:column;align-items:center;gap:6px;display:flex}.customer-summary h3{font-size:13px}.customer-summary p{color:var(--muted);font-size:12px}.panel-tags{flex-wrap:wrap;justify-content:center;gap:5px;margin-top:4px;display:flex}.panel-section{padding-top:var(--space-5);margin-top:var(--space-5);border-top:1px solid var(--border)}.panel-section h3{color:var(--muted);align-items:center;gap:7px;margin-bottom:13px;font-size:12px;font-weight:550;display:flex}.detail-row{justify-content:space-between;align-items:center;gap:10px;margin:8px 0;font-size:12px;display:flex}.detail-row>span{color:var(--muted)}.detail-row strong{text-align:right;font-weight:500}.booking-mini{background:var(--background);border:1px solid var(--border);border-radius:var(--radius-sm);margin-bottom:8px;padding:11px}.booking-mini strong{margin-bottom:6px;font-size:12px;display:block}.booking-mini p{color:var(--muted);align-items:center;gap:5px;margin-bottom:4px;font-size:12px;display:flex}.booking-mini .badge{margin-top:5px}.full-width{width:100%}.panel-note{color:var(--muted);white-space:pre-wrap;font-size:12px}.demo-simulator{border-top:1px dashed var(--border-strong);margin-top:10px;padding-top:8px}.demo-simulator summary{color:var(--amber);cursor:pointer;font-size:12px}.demo-simulator form{gap:6px;margin-top:7px;display:flex}.demo-simulator .input{min-height:34px;font-size:12px}.toolbar{justify-content:space-between;gap:var(--space-4);align-items:center;display:flex}.toolbar .search{width:280px}.segmented{border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);gap:3px;padding:3px;display:flex}.segmented button{color:var(--muted);background:0 0;border:0;border-radius:4px;padding:6px 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li{color:var(--muted);align-items:flex-start;gap:8px;font-size:12px;display:flex}.checklist svg{color:var(--primary);flex-shrink:0}.connection-head{margin-bottom:var(--space-4);align-items:center;gap:12px;display:flex}.connection-head h3{font-size:13px}.connection-head p{color:var(--muted);font-size:12px}.connection-head .badge{margin-left:auto}.danger-zone{border-color:var(--danger-soft)}.privacy-actions{flex-wrap:wrap;gap:8px;display:flex}.inline-actions{align-items:center;gap:6px;display:flex}.mobile-scrim{display:none}@media (min-width:1600px){.inbox{grid-template-columns:320px minmax(350px,1fr) 290px}.page{padding:var(--space-8) var(--space-10)}}@media (max-width:1280px){:root{--sidebar-width:200px}.page{padding:var(--space-5)}.topbar{padding:0 var(--space-5)}.inbox{grid-template-columns:260px minmax(280px,1fr)}.customer-panel{display:none}.stat-inline span{font-size:12px}.stat-inline{padding:11px}.sidebar{padding-left:8px;padding-right:8px}}@media 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